Service Status Update: Resolution Confirmed (October 21, 2025) Status: Resolved (Full Recovery)

Incident Summary This report confirms the full resolution of the intermittent instability and elevated error rates previously experienced across our backend services. This incident was caused by a large-scale, external outage within a core Amazon Web Services (AWS) region.

Resolution Details AWS Status: AWS has officially confirmed the full mitigation and resolution of the service event in the affected region.

System Recovery: Our engineering team's mitigation efforts, combined with the recovery of the underlying AWS infrastructure, have restored full functionality to all affected components.

Customer Impact Status All services are now operating at 100% of normal capacity and performance.

Core Website: jurisight.in remains fully operational.

Backend Functions: All previously affected non-critical features, including analytics, background processing, and API functions, are now stable and running without elevated error rates or delays.

Data Synchronization: Data flow and synchronization have fully normalized.

Conclusion Our team will continue to monitor the environment closely as the AWS platform finalizes its post-incident stabilization. We sincerely appreciate your patience and understanding while we managed the impact of this external infrastructure event.

We strive to maintain the highest levels of service availability. For future transparency, a post-mortem analysis will be prepared for internal review.

Incident Summary

We are currently experiencing intermittent instability and elevated error rates across several of our backend services. This is a consequence of a large-scale, third-party outage reported by Amazon Web Services (AWS), our primary cloud infrastructure provider.

Customer Impact

Our core public-facing website, jurisight.in, remains operational and accessible.

However, you may experience the following issues:

Intermittent delays or slowness when loading certain pages or fetching data.

Temporary errors in non-critical features, such as analytics dashboards, background processing, or API-heavy functions.

Delayed synchronization of data across platforms.

Root Cause (Known)

The disruption originated with a significant outage within a core AWS region, which has led to widespread service degradation across many applications globally, including those that power our backend systems. Our internal team is actively working to stabilize services and route traffic around the affected AWS infrastructure.

Resolution Plan

Isolation: We are isolating dependencies that are experiencing the highest latency due to the AWS event.

Mitigation: We are implementing temporary workarounds and utilizing secondary systems to ensure maximum stability for jurisight.in.

Monitoring: We are monitoring our systems closely and waiting for official confirmation from AWS regarding the full restoration of their services, at which point we will initiate full recovery.

We sincerely apologize for any inconvenience this external event is causing you. We are treating this situation with the highest priority to ensure service stability.

Next Update: We will provide an update within the next 24 hr, or sooner if the situation changes significantly.